Infotheque Archives - Page 3 of 6

3 Customer service tasks in fulfillment

Our fulfillment account managers have numerous tasks: their central role is to provide you with targeted solutions to all shipping logistics problems. You can read here which 3 core tasks are the focus here

Advantages of customer service

Our customer advisors are the rock of communication in the hectic day-to-day fulfillment business. No ticket system can respond to your requirements as individually and quickly as our customer advisors and logistics professionals.

Available interfaces to RHIEM at a glance

Here you will find a current overview of the interfaces that we can use to dock onto your systems quickly and easily. If your desired marketplace, ERP or store system is not included, we will quickly find a solution with our technicians

3 fulfillment mistakes you should avoid!

The entire supply chain is so complex that it is easy to lose sight of important things in everyday life. Here are 3 topics that you should definitely bring back into your focus

How does the pick and pack process work in B2C?

Picking & packing in fulfillment – we provide a look behind the scenes of our warehousing, packing tables and processes that ensure that your customers get the right package delivered to the right address at the right time worldwide

How does the pick and pack process work in B2B?

Picking and packing in the B2B environment: how the store manager of a fictitious drugstore chain orders and receives his products in packages and on pallets via the fulfillment interfaces at RHIEM