In our digital age, business models and sales channels are changing faster than ever before. To compete successfully and meet the expectations of consumers, companies need to consider selling their products and services through e-commerce platforms. To manage the many challenges posed with sales over the Internet, RHIEM has developed comforo, a comprehensive service pack for e-commerce. In cooperation with our clients, we pick and adapt the comforo services and modules that suit their needs.

Services at a glance

As a certified Shopware Solution Partner, we develop turn-key e-commerce systems, covering everything from the conception and implementation of your web shop to customized programming and tailor-made plugins. RHIEM gives you access to tried and tested processes that enable you to track all payments and to ship the goods to your customers within the agreed time frame. Your customers can avail of professional support that assists them in all queries regarding their orders. You also benefit from efficient procedures for the cancellation of orders and the return of goods.



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Why comforo?

Britta Rohkämper

“Optimised for the control of our online marketing tools”

Jonny Hübner
Orckid Design & Marketing Ltd.

“Highly flexible API and professional support during the integration with our systems.”

Hardy Köhler
Adobe Systems GmbH

“Fully geared to meet current and future requirements”

André Wartmann
Rheinschafe GmbH

“Unlimited scope as regards creative layouts and customised design”

Our services in detail

Concept & Design

You only have one chance to make a first impression. That is why we organize workshops for your staff where we discuss and develop all requirements your web shop must fulfill in order to appeal to your target market.

Webshop development

By opting for RHIEM, you are choosing a Shopware Solution Partner who will assist you with expertise in the cost-effective implementation of your web shop.

Content Management

With Shopware, you can maintain and update the content of your web site yourself, without having to involve RHIEM. The software is designed for easy editing from any workstation and at any time.


To ensure that your payment-related data is protected at all times, we cooperate only with payment service providers that are certified according to the PCI data security standard.


A tried and tested system of quality checks in operation at our dispatch department ensures that the correct products are shipped in the correct quantities to the right recipients.


RHIEM handles all your returns fast and efficiently. Benefit from our optimized processes and simply define your terms and conditions for returns.

Web Shop Support

Our excellent web shop support service secures the success of your e-commerce sales channel in the long term. A dedicated team of customer support specialists assist your buyers during office hours over the phone and can also be reached by e-mail at any time.

Online Marketing

Choose the support you need, whether it is just some advice or the full implementation of specific features. You always remain in charge of your marketing, but can avail of the expertise and capabilities of RHIEM when you need it.

Accounts Receivable Accounting

RHIEM offers you a complete “white label” B2C sales solution where everything from customer orders to detailed bookkeeping is left to us.

Taxes & Duties

The comforo™ software provides you with all details regarding the relevant tax regulations. By availing of the RHIEM solution, you can be rest assured that all deliveries from the central warehouse to destinations in Europe meet the complex regulations governing such transactions.