RHIEM handles all your returns fast and efficiently. Benefit from our optimized processes regarding the processing of returns from your customers.

Define your terms and conditions for returns – and RHIEM will do the rest: customers can register their returns through the RHIEM portal, specify a collection date and time, and download the return label.

With this approach, returns can be processed without time-consuming communication between consumers and your staff. Upon arrival at RHIEM, the returned goods are inspected and processed as required. Where necessary, we renew the packaging and move the goods back to the warehouse.

Depending on the volume of returns per country, you might opt to set up local return hubs. In this way, you can control and reduce the return shipping costs of your international online business.