RHIEM builds fan shop for Hamburg computer games developer Daedalic Entertainment


Fans love Daedalic Entertainment’s computer games like “Edna bricht aus (Edna breaks out)”, “Goodbye Deponia” and the coming game “Blackguards”. They can now order their favorite games and fan merchandise in the new merchandising shop.

The prize winner of the German Developer Award, Red Dot Design Award, German Computer Games Award and Educational Interactive Games Award, Daedalic Entertainments draws both teenagers and adults under its spell with its multi award-winning computer games. Assisted by RHIEM, the Hamburg games studio is opening an online shop for the fans of “Deponia”, “Memoria” and “Harveys Neue Augen (Harvey’s New Eyes) selling fan merchandise like posters, plush figures and mugs depicting heroes from the well-known games. “As games developers we know a lot about marketing software and downloads,” says Michael Jadischke, Director Special Productions & Merchandise, “but for the Europe-wide sale of physical products like T-shirts, mugs or mousepads we need an experienced partner like RHIEM, with a proven track record in shipping and logistics, returns management and cross-border e-commerce accounting.”

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Online Partner of Speck Products in Europe

RHIEM Group manages Speck Products’ online shop in Europe


Fulfillment provider becomes a trading partner of the well-known US manufacturer of sleeves and bags for computers, smart phones and tablets, organizing from its base in Voerde the entire online sales and customer services operation for Speck Products in Europe.

The online shop for the UK is already generating its first orders. The shops in German, French and other European languages are about to go live. The RHIEM Group has taken over Speck Products’ online commercial operations, supplying consumers from its base in Voerde with the coveted, trendy smart phone, tablet and laptop sleeves and bags from the US manufacturer from Mountain View. Pamela Dresbach, Vice President of Customer Service and Operations: “Until now, consumers could only buy our products in retail stores or order them online from the US webstore. We were looking for an online sales partner in Europe and in the RHIEM Group we have found a complete, one-stop e-commerce solution. This will help us to continue and accelerate our growth in Europe”.

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RHIEM: Partner for growth, partner for Christmas

RHIEM Group wins Keppler & Fremer and the REMEMBER® brand

rememberBefore the launch of this year’s Christmas season, design brand REMEMBER® picks RHIEM as its partner for e-commerce and logistics. The Voerde fulfillment provider is responsible for the warehousing and shipping of popular gift items and home accessories.

The standout straight patterns on the colorful games, calendar, cardboard stool and home accessories attract more fans to the REMEMBER® brand all the time – in the rest of Europe, the US and in Asia too. Keppler & Fremer and its coveted brands have been set on a growth course for years.

The Krefeld company has now transferred responsibility for warehousing and logistics to the Voerde-based RHIEM Group. The fulfillment provider is responsible for warehousing the coveted design ware and for its shipment to online customers, as well as retail outlets and specialist stores all over the world. Keppler & Fremer CEO Ingo Fremer: “With RHIEM we have found a strong partner for growth and international expansion.”

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RED SIMON: Top 5 of the most user-friendly webshops in the category “Food & Drink“


RED SIMON, the specialist for premium wines from South Africa, has been nominated for the Shop Usability Award in the category ‘Food & Drink’. Thereby, the webshop created by RHIEM belongs to a selected circle of the most user-friendly online shops in Germany. RED SIMON uses the great service portfolio by comforo® with aspects such as payment, reselling and clearing, a high degree of individualisation as well as the connected logistics that make the complete website and ordering process as easy and pleasant as possible for the customers.

For the sixth time, the Shop Usability Award is awarded in the context of the K5 conference in Munich and is considered to be one of the most sought-after awards of the German e-commerce industry. Over 470 shops have applied for the award this year and have already been tested in the run-up to the awards regarding customer- and user-friendliness. The best 5 shops of each category have been nominated and now undergo a second examination by a expert panel in September.

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Clarisonic trusts RHIEM with the management of its e-commerce operations

Emily_Clarisonic-300x224For the launch of its Clarisonic brand in Germany, L’Oréal relies on the assistance of the RHIEM Group. The e-commerce service provider based in Voerde manages the Clarisonic website, online shop and fulfilment.

Gwyneth Paltrow, Hillary Swank and Jessica Alba are among the many women who already use Clarisonic products. The electric sonic cleansing system is even popular with men, such as the fashion designer Tom Ford. This amazing product will soon be available also in Germany. In July, L’Oréal will launch the Clarisonic range in Germany were it will go no sale in selected Douglas outlets and beauty clinics. The RHIEM Group will make sure that the innovative skin cleansing brush and other Clarisonic skincare products will also be available for purchase through the internet. The e-commerce and fulfilment specialist based in Voerde near Düsseldorf will mange the www.clarisonic.de website and handle all orders made through the brand’s online shop. “We are already providing L’Oréal Germany with packaging solutions and are delighted to assist the world’s largest cosmetics group in the promotion of its Clarisonic brand in Germany, boosting sales through the new e-commerce platform”, says Dr. Stefan Rhiem, CEO of RHIEM Group.

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RHIEM joins network of top e-commerce businesses

K5-LogoThe RHIEM Group is now a member of K5 Liga, the association of leading e-commerce service providers in Germany. K5 Liga promotes the strategic development of online commerce.

K5 Liga is a network for online business where the top e-commerce traders and service providers in Germany can exchange their views and promote their activities. The RHIEM Group based in Voerde recently joined K5 Liga, as the company wishes to contribute to the strategic promotion of online commerce. “We are delighted to be part of this powerful network. Our acceptance demonstrates our standing within the industry, and we look forward to many constructive talks and discussions,” says Dr. Stefan Rhiem, CEO of RHIEM. “The K5 Liga membership gives us the opportunity to learn from others and to cooperate with top-class specialists – to the benefit of our clients and employees. We are convinced that our services will be further enhanced through this excellent networking opportunity.”

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